Terms & Conditions

GENERAL INFORMATION

This website is owned and operated by Stratosphere Information Technology LLC, a limited liability company registered in Dubai, UAE.

For any inquiries, you may reach us at info@stratosphereitllc.com or call +971 56 574 8079.

USE OF WEBSITE & PROHIBITED CONDUCT

Users agree to utilize this website solely for lawful purposes. By accessing this platform, you represent and warrant that you are at least 18 years of age and possess the full legal capacity to enter into these Terms. In accordance with UAE Federal Law No. 34 of 2021, the following actions are strictly prohibited:

• Unauthorized Access: Attempting to gain access to our servers, networks, administrative systems, or any non-public areas of the website.
• Automated Extraction: Using automated tools (bots, scrapers, or AI crawlers) to harvest content or source code without prior written consent.
• Malicious Activity: Introducing viruses, worms, Trojan horses, or any harmful code designed to impair the company’s infrastructure.
• System Interference: Engaging in any activity, including DDoS attacks or reverse-engineering, that compromises the security, integrity, or functionality of our digital assets.
• Misrepresentation: Providing false or misleading information via contact forms or project briefs.

Legal Note: Any violation of these prohibitions will be reported to the relevant UAE law enforcement authorities and may result in the immediate termination of services.

INTELLECTUAL PROPERTY & SOURCE CODE

All content on this website, including text, graphics, logos, and notably source code and software architecture, is the exclusive property of Stratosphere Information Technology LLC.

• Restrictions: You may not reproduce, modify, or reverse-engineer any software or digital tool associated with this website.
• Service Deliverables: For client projects, ownership of intellectual property and source code shall be governed strictly by the specific Service Level Agreement (SLA) or Project Contract executed between the parties.

IT SERVICES & CONSULTANCY DISCLAIMER

• Informational Purpose: Website content and technology "recommendations" are for general guidance and do not constitute binding professional advice.
• Project Terms: Final terms regarding project scope, deliverables, and pricing are only binding when finalized in a formal written contract.
• Modifications: Stratosphere Information Technology LLC reserves the right to modify or discontinue any service offering without prior notice.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY UAE LAW:

• NO WARRANTIES: WE PROVIDE THIS WEBSITE "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING SECURITY, ACCURACY, OR UNINTERRUPTED ACCESS.
• EXCLUSION OF DAMAGES: THE ENTITY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR SYSTEM DOWNTIME.
• MAXIMUM LIABILITY: OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO THE ENTITY FOR THE SPECIFIC SERVICE IN QUESTION DURING THE THREE (3) MONTHS PRECEDING THE EVENT.

CYBERSECURITY COMPLIANCE

As a technology provider, we strictly enforce the UAE Cybercrime Law. Any attempt to probe, scan, or test the vulnerability of our systems without authorization will be reported to the Dubai Police Cybercrime Department. Users must comply with all UAE cybersecurity best practices and regulations.

INDEMNIFICATION

You agree to indemnify and hold harmless Stratosphere Information Technology LLC and its affiliates from any claims, damages, or legal fees (including reasonable attorney fees) arising from your misuse of our services, violation of these Terms, or infringement of any third-party intellectual property rights.

EXTERNAL LINKS & PRIVACY

Third-Party Links: We disclaim all liability for the content or privacy practices of external websites linked from our platform.

Privacy Policy: Your use of our services is governed by our PRIVACY POLICY, which is compliant with UAE PDPL (Federal Decree-Law No. 45 of 2021).

SEVERABILITY & AMENDMENTS

You agree to indemnify, defend, and hold harmless Stratosphere Information Technology LLC, its officers, directors, employees, agents, consultants, and affiliates from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Severability: If any provision is found to be unenforceable by a Dubai Court, the remaining provisions shall remain in full force and effect.
• Amendments: Stratosphere Information Technology LLC reserves the right to revise these Terms at any time. Continued use of our platform constitutes acceptance of the updated Terms.

GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts. The parties agree to attempt amicable mediation before initiating formal legal proceedings.